I was quite impressed with the service provided by this company! They were very quick to respond, and very quick and in rectifying a serious problem with our well. Lloyd and Parker were enormously professional, unusually courteous, knowledgeable, clear and informative in their communication, and ever so efficient. Highly recommended!
"We had no water this morning. I called L. W. Smith and they told me to put a heater in front of the pressure valve in the basement and see if it was a frozen pipe. I did that and water is back on. They could have made a service call and therefore made money, but instead gave me free advice. They were truly remarkable. We have lived in the house 20 years and this is the first time we had a frozen pipe. Thank you."
It's so refreshing to deal with a company that values customer service and its reputation in the community.
Ms. June and her son Wayne are exceptionally polite, helpful, and will do what's necessary to make sure things get done right. I definitely recommend them!
"No water, nothing... just moved to the area and had no idea what to do. Asked a neighbor and they referred me to Jeff @ L.W. Smith Pump Company.
Couple of words come to mind to describe Jeff: Honest, Ethical, and Informative.
Jeff and his tech were on site the same day my pump failed, tested everything and quickly identified the issue. It was an inexpensive electrical component that they had in stock. Not only did they have that in stock, they were on site with a brand new pump to install it just in case it was the worst case scenario.
If you have any sort of well issue, need a well drilled, make sure you give these guys a shot. I'm a fan for life."